What is Rick's Home Store's return policy?

At Rick's Home Store, we take great pride in the quality and craftsmanship of our products. Attention to design, materials, safety and construction is our priority. We carefully inspect your order prior to shipment; upon receipt, please inspect your purchase and notify us of any damage. If, within 10 days, you are dissatisfied for any reason, you may return your purchase for a refund of the merchandise value. We cannot accept returns on waterbed conditioning products, final-sale or special–order items, or on items damaged through normal wear and tear. 

How do I return merchandise?